Sales Support
Our highly trained staff of customer service professionals is available to assist you with any of your questions and concerns. Our staff continuously provides the highest caliber customer support for all of our sales professionals and merchant clients.
We realize that all questions, whether big or small, are important and urgent to you. After all, it's your business that we are talking about.
Rest assured that when you do business with us, someone will be available to help you every step of the way.
Customer Service
We recognize the importance of a customer service department that is responsive to your needs. We understand that timely, correct answers to technical questions, setup questions, even simple "How do I..." questions are paramount to achieving maximum success with any business application.
What You'll Get from the Sales Agent Program:
Excellent pay on time
- With Charge Card Systems, you'll always receive what you were promised.
- You can review your transaction data 24/7 through the Charge Card Systems Internet access port on our web site.
- Toll-free numbers are available for all your incoming Charge Card Systems business, saving you money and time.
Program options
- We offer our sales agents a choice of compensation programs depending on the chosen industry specialization, the compensation method that works best for you, and the degree of involvement in sales, installation, and service that you choose.
- We'll take you through all the alternatives and help you make the best choice for your situation.
- Merchant account approval in 24-hours or less on Monday-Friday
- FAX application program available for all applications (Originals not required)
On-going assistance
- Four professional staff members are dedicated to the success of our sales agents.
- Charge Card Systems gives you complete field support for sales and technical service.
- Additional help is available during periodic field and home-office meetings.
- Real 24/7 customer and technical service
- Lots of companies claim 24-hour/7-day support. Charge Card Systems delivers. We have specially trained individuals whose only job is to support our sales agents and customers.
- Our service associates are experts because that is all they do. No matter what the question or time of day, an answer for you or your customer is only a phone call away.